Privacy Policy

By providing your mobile phone number to The Crack Guys, you consent to receive SMS and MMS text messages from us. You may provide your number and consent in any of the following ways: by submitting a form on our website; verbally during a phone call with a member of our team; or in writing on a signed service agreement or work order.

These messages relate to your inquiry and service, and may include appointment confirmations, reminders, technician arrival notifications, quote and estimate follow-up, job status updates, and account notifications. If you separately opt in, you may also receive promotional messages such as special offers and updates.

Consent to receive SMS messages is not a condition of purchase of any goods or services. You may decline and still receive service from us, and we will contact you by phone or email instead.

We do not sell, rent, or lease mobile phone numbers or SMS consent data to anyone, under any circumstances.

Message frequency varies based on your interactions with us and the status of your service. Message and data rates may apply. Charges are billed by and payable to your mobile service provider.

You can opt out at any time by replying STOP to any message from us. You will receive one confirmation message, and we will send no further texts unless you opt in again. To rejoin, reply START or contact us.

For help, reply HELP to any message, email info@crackguys.com, or call +1 (256) 773-2002.

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile service provider and is outside our control.

Full program details are available in our Text Message Program Terms.